Lookasoft is an iOS system repair software that helps users fix various system issues and improve performance.
This privacy policy outlines the information we collect, how we use it, and how we keep it secure. We prioritize the protection of our users’ data and aim to be transparent about our practices.
We may collect the following information from our users:
We use this information to:
We do not sell or rent user information to third parties. However, we may disclose information in the following circumstances:
Service providers assisting with the provision of our services, such as payment processors and customer support providers.
Compliance with legal requirements or to prevent harm.
Business transfers in the event of a merger or sale of assets.
We employ appropriate technical and organizational measures to protect user information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage method is 100% secure.
We retain user information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
You have the right to access, correct, delete, or limit the use of your personal information. You may exercise these rights by contacting us at support@lookasoft.com.
We may update this policy to reflect changes in our practices or comply with legal requirements. We will notify users of significant changes by posting an updated policy on our website.
We may use cookies and tracking technologies to collect information about user activity on our website. Cookies are small text files stored on the device when visiting our website, allowing us to recognize the device and collect information about preferences and activity.
Users can configure their browsers to block cookies or alert them when they are being sent. Disabling cookies may limit the functionality of our services.
Our services may contain links to third-party websites and services. We are not responsible for their privacy practices and recommend reviewing their policies before providing personal information.
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware of such information, we will take steps to delete it.
Users outside the United States should be aware that their information may be transferred to and processed in the United States, which may have different data protection laws than their country of residence. By using our services, users consent to the transfer of their information to the United States.
We process user information as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. The legal basis for processing personal information depends on the specific context in which it is collected.
In most cases, we process personal information with the user’s consent to perform a contract with the user or to comply with legal requirements.
Users may access, correct, or delete their personal information by contacting us at support@lookasoft.com. We will respond to such requests within a reasonable timeframe and in accordance with applicable laws.
We use various technical and organizational measures to protect user information from unauthorized access, alteration, disclosure, or destruction.These measures include secure servers, firewalls, encryption, and access controls. We also maintain an incident response plan for data breaches and other security incidents.
We may engage third-party service providers to process user information on our behalf. These service providers are subject to strict contractual obligations to maintain the security and confidentiality of user information and may not use the information for any purpose other than providing services on our behalf.
User information may be transferred to and processed in countries other than the country in which it was collected.
These transfers may occur for various reasons, including data backup, data center migration, or supporting delivery of our services in other regions.
When transferring data to other countries, we implement appropriate measures to ensure the security and privacy of the information, including standard contractual clauses approved by the European Commission.
We may disclose user information as the law requires or comply with legal processes, such as a court order or subpoena. We may also disclose user information to protect our rights and the rights of others, including to enforce our agreements and policies.
We regularly assess the risk of unauthorized access, alteration, disclosure, or destruction of user information and implement appropriate security measures to mitigate such risks. This includes regular security audits, penetration testing, employee training, and incident response planning.
Users have the right to access, correct, delete, or limit the use of their personal information. They also have the right to object to processing and to request the transfer of their personal data. We will respond to such requests within a reasonable timeframe and following applicable laws.
We appoint a Data Protection Officer (DPO) to oversee our privacy and data protection practices.
The DPO is responsible for ensuring that we comply with data protection laws and advising on privacy and data protection issues. The DPO may be contacted at [insert contact information].
If you believe we have not adequately addressed your privacy concerns, you have the right to file a complaint with the relevant data protection authority.
In the event of a data breach, we will take appropriate action to contain the breach, prevent further harm, and notify affected users per applicable laws.
This may include providing information about the nature of the breach, the data involved, and the steps taken to address the violation.
We comply with the EU-U.S. Privacy Shield Framework and Swiss-U.S. Privacy Shield Framework, as applicable, regarding the collection, use, and retention of personal information from the European Union and Switzerland, respectively.
We have certified that we adhere to the Privacy Shield Principles of notice, choice, accountability for onward transfer, security, data integrity and purpose limitation, access, recourse, enforcement, and liability.
If there is any conflict between this Privacy Policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program and to view our certification, please visit https://www.privacyshield.gov/.
In compliance with the Privacy Shield Principles, we are committed to resolving complaints about our collection or use of your personal information. EU and Swiss individuals with inquiries or complaints regarding our Privacy Shield policy should contact us at [insert contact information].
We have further committed to refer unresolved Privacy Shield complaints to JAMS, an alternative dispute resolution provider in the United States.
If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit JAMS’ website at https://www.jamsadr.com/eu-us-privacy-shield for more information and to file a complaint. The services of JAMS are provided at no cost to you.
Under certain conditions, more fully described on the Privacy Shield website, you may be entitled to invoke binding arbitration when other dispute resolution procedures have been exhausted.
We may update this Privacy Policy occasionally to reflect changes to our privacy practices. When we make changes, we will update the date at the top of the policy and provide a prominent notice on our website. We encourage you to periodically review this policy for the latest information on our privacy practices.
By using our services, you acknowledge and agree to the terms outlined in this privacy policy. If you have any questions or concerns, please contact us.
If you have any questions or concerns about this privacy policy or our data practices, please email us at support@lookasoft.com. We are committed to protecting user privacy and providing a secure and trustworthy service.
This privacy policy outlines our information collection, use, and protection practices for Lookasoft. By using our services, you acknowledge and agree to the terms outlined in this policy. We strive to be transparent and protect the privacy of our users. If you have any questions or concerns, please do not hesitate to contact us.
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